Privacy Policy

Privacy Policy

This Privacy Policy explains how SaskHost ("we", "us", "our"), a hosting service by SaskSoftware, collects, uses, and protects your personal information when you use our website and services at host.sasksoftware.in.

1. Information We Collect

We collect the following information when you register or use our services:

• Account Information: Name, email address, phone number, and billing address.
• Payment Information: Payment details processed securely through our payment processors (PayPal for international payments, plus the active INR gateway shown at checkout). We do not store your card numbers or bank details on our servers.
• Technical Data: IP address, browser type, device information, and usage logs for security and analytics.
• Server Data: Any data you store on your VPS or shared hosting account is your property.

2. How We Use Your Information

• To provision and manage your hosting services (VPS, shared hosting).
• To process payments and generate GST invoices.
• To send service-related notifications (server alerts, billing reminders, maintenance updates).
• To provide customer support via our ticketing system.
• To improve our services and infrastructure.

3. Data Storage and Security

Your data is stored on our self-hosted infrastructure in India. We implement industry-standard security measures including encryption, firewall protection, and regular backups to protect your information.

4. Third-Party Services

We use the following third-party services:

• PayPal: For processing international payments (USD).
• INR Payment Gateway: For UPI, cards and netbanking. The active provider is shown at checkout.

These services have their own privacy policies governing the use of your information.

5. Data Sharing

We do not sell, trade, or share your personal information with third parties except:

• When required by law or legal proceedings.
• To payment processors for transaction processing.
• To protect our rights, safety, or property.

6. Your Rights

You have the right to:

• Access and update your personal information from your account panel.
• Request deletion of your account and associated data.
• Opt out of non-essential communications.

7. Cookies

We use essential cookies for authentication and session management. No third-party tracking cookies are used.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact

For privacy-related questions, contact us at info@sasksoftware.in.